121 passengers reach Kochi after 10 hours

After waiting for more than 10 hours, 121 passengers out of 179 flyers of the Air India Express IX 1132, which had an emergency landing in Bengaluru on Saturday night, reached Kochi. Authorities informed that the rest of the passengers would reach Kochi later during the day, around evening. The flight had an emergency landing following a fire scare. The passengers staged a protest in Bengaluru airport as the airline issued boarding passes arbitrarily. Earlier, Aby Antony, one of the passengers, told Manorama News that the airline did not address their issues in a timely manner.

Alternate flight arrangement triggered protest
According to Aby, around 4 am on Sunday, the airline authorities said they would arrange hotel facilities and an alternate flight for the flyers. “When we asked how we would enter the airport after exiting, they agreed to issue boarding passes in advance. We later learned that not everyone will get the passes,” Antony said. The issue was so random that only three of a four-member family got passes. Similarly, a daughter was left out while her parents got the passes. “When asked about those left out, we were told that alternate flights would be arranged later in the day, around 12.30 pm or 4 pm, for them. That’s when we decided to protest, demanding flights for all passengers, together,” he said . Antony also alleged that the airline had not arranged food after 4 pm on Saturday. “We weren’t even served a tea in the morning,” he said.

The emergency landing
The flight made the landing at Bengaluru after a fire was noticed in one of its engines, the Bangalore International Airport Ltd said on Sunday. All the passengers and crew were evacuated and no one was injured, Air India Express said in an earlier statement. According to sources, the fire was noticed minutes after the takeoff.
The crew members alerted the Air Traffic Controller and a full-scale emergency was declared. Soon after the emergency landing at the Kempegowda International Airport (KIA) in Bengaluru, the fire was extinguished. “On May 18, 2024, IX 1132 from Bengaluru to Kochi made an emergency landing at BLR Airport at 2312 hrs, due to a reported fire in one of the engines,” a spokesperson of the BIAL, which manages KIA, said in a statement .

“The crew completed an evacuation with no injuries to any guests. We regret the inconvenience this has caused and are working to provide alternative arrangements for our guests to reach their destination as soon as possible,” the airlines said. “A thorough investigation with the regulator shall be completed to establish the cause,” it said.
(With PTI inputs)

All the Cruise Saudi prohibited goods: Alcohol, CDs, magazines and more

All the Cruise Saudi prohibited goods: Alcohol, CDs, magazines and more

Passengers booking voyages on Saudi Arabia’s first cruise ship have been warned not to bring scissors, CDs or ‘magazines that violate public decency’ on board.

The vessel – which shares the name Aroya with the state-owned cruise line – is due to make its maiden voyage in December this year. Initially the ship will be sailing from its home port on the Red Sea, Jeddah, to Aqaba in Jordan and two Egyptian ports: Sharm el Sheikh on the Sinai Peninsula and Ain Sokhna, south of Suez.

Passengers are expected to comply with a long list of prohibited “dangerous goods, articles, and substances”.

Among them, “any substances that may affect mental health or similar items”. These include “alcoholic beverages of all types”.

The Saudi venture is believed to be the first cruise line on which the consumption of alcohol is not part of the voyage experience. Aroya will have an “exclusive VIP lounge and bar” that serves nothing stronger than coffee or fruit juice.

Other cruise firms are prohibited from serving alcohol while in Saudi ports or coastal waters. MSC Cruises says: “On respect to the Saudi law, alcohol will not be served during the calls in Saudi Arabian ports. Alcohol will be available to our guests when the ship sails in international waters.”

Yet strong drink is only one of dozens of items that are not allowed on board Aroya. Passengers are told: “Please review our Prohibited Items Policy before packing your bags to avoid any inconvenience during your journey.”

Some prohibited items are obvious: guns, ammunition and swords. Others are unlikely to be in the luggage of the average cruise passenger, such as soldering irons, tear gas and paint thinner.

At the foot of the rules is the heading: “Any additional items that may impact safety procedures, cause panic, or disrupt public decency.” These include:

  • Compact discs
  • Axes
  • Handcuffs
  • Magazines that violate public decency

Among other items on the prohibited list are natural ivory, drones, fishing nets and “sticks of all kinds and similar items, except those used for sanitary purposes such as toothbrushes”.

Prohibited “sharp objects” include scissors and open razor blades.

Many passengers may be alarmed to see that “devices that contain non-removable batteries” are prohibited. Mobile phones, tablets and laptops can all breach this rule.

A regular cruise holidaymaker, Richard Salkeld, said: “Increased choice has driven competition and enabled greater access to cruise holidays for many more people than ever before.

“However, holidays can be stressful enough when considering the planning and document requirements demanded by airports, airlines, destination countries and cruise companies.

“Therefore anything which reduces consumer choice and adds further complexity, challenges or restrictions to a cruise break could also significantly limit the appeal to prospective customers.”

While British cruise fans are welcome on board Aroya, the main aim is to cater for the nationals of Saudi Arabia and the Gulf states. The company says: “Aroya Cruises aims to provide exceptional all-year-round experiences tailored to Saudi and GCC nationals and residents.”

Thirsty passengers will be able to drink beer ashore in both Egypt and Jordan during ports of call.

Finalists announced for Business Travel Awards Europe 2024

An independent panel of judges has determined the finalists across 22 categories in the Business Travel Awards Europe 2024.

Showcasing industry leadership, partnership and innovation, this year’s awards ceremony takes place on Tuesday 24 September at London’s JW Marriott Grosvenor House.

Some 60 companies, teams and individuals have been named finalists following the scoring of all entries by the 30 travel managers and consultants comprising the judging panel.

The winners will be selected by the judges following the submission of further information from those named finalists and will be announced at the awards ceremony in September.

Eleven companies have been named finalists in two or more categories, with American Express Global Business Travel and BCD both shortlisted three times.

Another four travel management companies are two-time finalists: ATPI and CTM, who both feature in the Travel Partner of the Year – Large TMC category, and Clarity and Gray Dawes who compete in both the Travel Partner of the Year – Medium TMC and Account Management Team of the Year categories.

Meanwhile, joint venture partners Delta Air Lines and Virgin Atlantic have each been named finalists in the Travel Partner of the Year – Long-Haul Airline and Achievement in Diversity, Equity & Inclusion categories, while IHG Hotels & Resorts, Uber for Business and SilverDoor complete the list of double finalists.

Cisco Systems, Danaher and Wood Plc (together with its TMC partner American Express Global Business Travel) will compete in the prestigious Travel Team of the Year category, while four travel managers complete the line-up in the coveted Travel Buyer of the Year category: they are Denise Bonner from AstraZeneca, Celine Diriberry from British American Tobacco, Sarah-Jayne Holley from John Lewis Partnership, and Shell’s Chu Yong-Yi.

For the full list of 2024 finalists click here, for more information about the event and for table bookings click here, and to see who won what in 2023 click here.

APD and SAF mandates could dampen travel demand

Increases to Air Passenger Duty, combined with SAF mandates imposed without incentives, will lead to a reduction in travel by 2030 as costs are passed on to passengers, said Virgin Atlantic CEO Shai Weiss at a travel industry event yesterday.

Speaking at the Business Travel Association’s Spring Conference in London, Weiss said the airline and wider industry is supportive of what appears to be an imminent SAF mandate announcement from the UK government, but that if it is imposed without support for sustainable aviation fuel (SAF) production or airline incentives, the cost of travel is going to rise.

“The government promises incentives but it’s us [the airlines] that have to fund it [SAF production]. And if it’s the airlines that have to fund it, guess who’s going to help fund it? You [passengers] are going to have to share in that economic activity,” said Weiss. “Without any action we will see a reduction in travel demand by 2030 due to increased pricing. That’s a natural position to be in.”

Weiss said a “worst case scenario” would see the introduction of a mandated but insufficient SAF production. As a result, airlines would have to pay a “buyout” which is “three to five times more expensive than traditional jet fuel”. “That translates to $20 to $30 per ticket that is passed on to our collective customers and, with the APD increases, what do we see? A reduction in travel when everyone else is increasing travel. That’s what’s going to happen in this country.”

The UK government is expected to pass legislation in the coming weeks that will require airlines taking off from the UK to use at least 10 per cent SAF by 2030 which would mirror an EU mandate already in place. The current government has already committed to introducing the SAF mandate as a policy.

Pointing to Virgin Atlantic’s operation of the first transatlantic flight powered entirely by SAF last autumn, Weiss said: “We’ve shown it’s possible so now we need to make sure the fuel is abundant. We need a 100 to 150 times scale-up to get to the SAF mandate level. I expect that legislation to be passed but I’m not expecting to see production scale-up because I don’t think the incentives are going to be created.”

Weiss said the government’s announcement last week of an increase in PPE for non-economy passengers was “absolutely short-sighted”. He added: “Our passengers have to support the government’s candy shop approach to taxation in my mind is a flaw. This industry is already taxed through the roof. At a time when this country needs economic growth the government taxes us. This approach to business is disappointing.”

Baltimore bridge collapse is already impacting travel: What to know

Baltimore bridge collapse is already impacting travel: What to know

Emirates premium economy cabin detail has Aussies hooked

Emirates premium economy costs roughly twice as much as standard economy — but, is it worth it?

In short: Yes.

The way I like to justify it, is by locking it in for just one leg on an ultra long-haul flight because at least that way you’ll feel somewhat refreshed when you reach your destination.

The premium cabin, to me personally, is in between business class and economy. You have the perks of the pointy end, such as your own check-in lane, menu, spacious leather seats, real china plates, extra luggage and a smaller cabin. But just not the flat-lay seats.

However, it’s a big step up from economy with the seats having a 20cm recline — double that of economy.

I was recently on an Emirates flight from Sydney to Oslo, with the first leg (to Dubai) in its swanky new premium cabin.

I wasn’t really sure what to expect, but I was pleasantly surprised with how lush, comfortable and spacious it all was. More than $3 billion has gone into this new retro fit and it appears to be money well spent.

The premium section is situated right at the front of the plane which is very handy as you don’t have to wait for the mass of passengers to board.

I was on the Airbus A380-800 where the premium section is also a lot smaller than economy with 56 seats laid out in a 2-4-2 configuration.

The moment you take your seat, just like in business class, you’re greeted with a beverage.

But for me, the most important thing on a flight is to be able to sleep and comfortably. And it ticked both those boxes.

Even though I couldn’t lay down the flat, the extra 10cm was more than economical, really helped. The extra 100cm of leg room also didn’t go unnoticed.

For added comfort there’s a cushioned leg-rest that rises to support your calves, and this comes in very handy when trying to sleep.

Seats also have headrests that can be adjusted six ways.

Another bonus is how the cabin is configured — 2-4-2. I was in the window seat with a passenger on my left. If you’re not fussed about where you sit, ask for an aisle seat as it makes going to the toilet a lot easier. Luckily for me, I had a lovely seat buddy who was happy to accommodate for my regular visits to the loo.

It was also her first time in premium, so I asked her what she thought.

“The cabin is less hectic (than economy),” she said, adding the extra seat recline was a big win.

We also agreed that the only downside is if no one is sitting next to you and you want to take advantage by laying down, unlike in economy, you can’t as there is a divider between seats that can’t be adjusted.

However, given how comfortable the seats are, you probably won’t need to do that.

I also overheard a very tall man chatting to his colleagues after the flight about how he managed to “sleep comfortably” throughout the entire journey.

Now on to the food. Emirates has always had top-notch service and great meals and its premium economy is no different. It helps that we’re given the same meals as those in business, even served on fancy Royal Doulton China tableware, like they do.

It’s pretty gourmet. For dinner I had braised beef cheeks served with steamed green peas, potato puree and parsley juice, with a glass of red wine — Chateau d’Aiguilhe 2012.

Snacks included spinach and ricotta calzone and chicken and leek calzone.

For breakfast I had fruit, bircher museli, and a cheese and chive omelette together with wholemeal bread and a croissant.

There’s also an extended beverage list that includes vintage wines from the business class list, including a sparkling Chardon and Chandon Vintage Brut 2016.

An Emirates spokesperson told me the cabin has been a huge hit from the moment it was first introduced in Australia in 2022, particularly with solo travellers.

“Since it was first introduced in Australia, customer response has been overwhelmingly positive with demand exceeding expectations,” the Emirates spokesperson told me.

“Over 90,000 passengers have flown in premium economy and it has been highly popular among solo travelers (40.9 per cent), couples (38.4 per cent) and families (15.5 per cent).”

She said the new cabin exceeded expectations in Australia, averaging over 80 per cent load factors since its introduction.

When asked why Aussies were happy to fork out the extra bucks, the spokesman said it came down to several “standout features”.

“The spacious luxurious cream leather seats, with six-way adjustable headrests, a footrest and a generous recline, and the gourmet dining experience which includes a welcome drink served in fine glassware,” she said.

“Other premium features include the cabin being positioned at the very front of the aircraft, and the three dedicated toilets for premium economy passengers.”

She said prices vary depending on factors including location of travel, departure date and demand, but it costs roughly double what you would pay for an economy seat.

James Kavanagh, Flight Center Travel Group managing director Australia, said he’s noticed premium economy bookings across all airlines were up year-on-year for a wide range of destinations.

He told news.com.au it’s because travelers are seeking more comfort, convenience and a little luxury from the moment their trip begins.

“Growing popularity at the front end of the plane for leisure travelers reflects that people no longer consider travel a discretionary item and are willing to spend a little more on it while cutting back on other budgetary items due to the cost-of-living,” he explained.

“Data from our boutique luxury brand Travel Associates shows that long haul destinations have had the biggest jump in premium economy bookings with Japan up 40 per cent, the USA up 15 per cent, the UK up seven per cent and Spain up six per cent.”

He added that there has been a significant spike in premium economy bookings since Emirates announced it would become available on the Melbourne to Dubai route back in February.

“In Australia Emirates already offers premium economy on flights out of Melbourne and Sydney and bookings on these routes have been growing unstable,” he added.

“We’d love to see Emirates extend their premium economy offer to their other Australian destinations. We see huge opportunity here, particularly out of Brisbane and Perth, as business class already sells very well from these ports.”

So far, 22 of 67 A380s have been retrofitted to date as part of the Emirates retrofit program.

Meanwhile, the Dubai-based airline has also been recognized for having the “best in-flight entertainment” after taking out the award in the 2024 Airline Excellence Awards.

It has a library with more than 45 Academy Award winning films, 5000 channels of on-demand entertainment, over 1500 movies and 1500 hours of TV.

There’s also a bunch of music, podcasts and audiobooks you can choose from as well as sports channels.

The airline recently launched its first-ever PJs kit for business class, but sadly, there are no plans to extend the loungewear to premium economy passengers at the moment.

This writer was upgraded from Economy Flex to Premium Economy.

Turkey holiday warning as British tourists urged to be careful | Travel News | Travel

British tourists have been warned to take care while taking part in adventure outdoor tourism in Turkey.

The UK Government urges tourists to take precautions while doing extreme sports, jeep safaris, water sports and while using a quad bike or moped.

All of these popular activities come with risks and tourists will need to make sure they have the appropriate travel insurance to take part.

Tourists should also make sure that they are using a reputable operator with a license and the correct equipment.

Holiday operators should be able to recommend reputable companies in the area but tourists should also exercise caution.

Extreme sports

The FCDO advice states: “If you do an extreme sport, check that adequate safety precautions are in place. British nationals have been injured and killed doing extreme sports.”

  • Only use reputable operators
  • Make sure you are given full instructions and training before your activity
  • Make sure your travel insurance covers you for all your activities

Jeep safaris

The FCDO states: “Jeep safaris can be dangerous, there were a number of reported accidents in 2023.”

  • Make sure you use a reputable company who has adequate health and safety procedures
  • Always check that activities are covered by your insurance

Quad biking and mopeds

British tourists need to have specific travel insurance that covers quad biking and they should always read the fine print of their policy.

  • Make sure you are given full instructions and training before your activity
  • Insurance sold by the hire company usually only provides third party insurance so tourists will likely be charged for any damage to the rental vehicle and can be arrested if they don’t pay.
  • Tourists need a valid driving license with at least category A1 to use a moped
  • Make sure the vehicle is in good condition and drivers and passengers must wear helmets. Failure to do so could invalidate insurance and police could fine tourists and take their license.

Water sports

Book activities at a licensed water sports centre.

  • Make sure paperwork is completed
  • Ask for a safety demonstration
  • Make sure you know how to call for help
  • Obey warning signs and flags on beaches
  • Follow instructions from lifeguards and observe flags on beaches
  • Follow local advice if jellyfish and urchins are present

Lufthansa Group names new CFO

Lufthansa Group names new CFO
Lufthansa Group names new CFO

Till Streichert will join the airline group in September

Lufthansa Group has appointed Till Streichert as chief financial officer. Streichert is currently the CFO at travel tech firm Amadeus and will assume his new role with the airline group on September 15 for a three-year term. He will also join the company’s executive board.

Prior to joining Amadeus in Madrid in 2020, Streichert held a range of executive and financial management positions for the likes of T-Mobile in the UK, the Boston Consulting Group, Vodafone Romania and Vodacom South Africa.

Lufthansa Group CEO and executive board chairman, Carsten Spohr, said Streichert’s “extensive expertise and experience” will make him “an excellent addition” to the group’s top management team.

Following the group’s recently announced Q1 losses, Spohr added that Streichert is “taking on a substantial responsibility at our company in what remain challenging times”.

Current Lufthansa Group CFO Remco Steenbergen departs on 7 May after more than three years overseeing the company’s financial division. His duties will be carried out by board member Michael Niggemann in the interim.