7 common travel insurance mistakes to avoid when holidaying abroad

Almost a third of holidaymakers buy travel insurance on the day they jet off, according to new data from GoCompare. But leaving it to the last minute is risky.

While in theory you can purchase a policy right up until the point you leave home for your trip, and even at the airport, failing to get organized in time could mean you miss out on vital elements of cover.

It’s not the only mistake made when taking out travel insurance. Here, Which? explains why it’s unwise to buy cover at the eleventh hour and reveals six other blunders travelers make when purchasing cover.

1. Waiting to the last minute

GoCompare looked at travel insurance policies bought during 2023 and found just over one in four people purchased a policy in the week leading up to their trip. But one in three did it on the day of travel.

Individual travelers are most likely to be tardy: 35% bought it within hours of take-off, compared with 22% of couples and 24% of families.

The danger of leaving it to the last minute, however, is that you might not be covered for everything you need. Cancellation cover, for example, is unlikely to be included if you’re purchasing a policy just hours before your flight. Rhys Jones, travel insurance spokesperson for GoCompare, said last-minute travel insurance could also exclude cover for pre-existing conditions.

Buying earlier doesn’t only mean you have more cover, however. You also have the time to shop around for the best cover for the destination you’re traveling to and your circumstances.

  • Find out more: travel insurance explained

2. Buying when already abroad

If you forget to take out travel insurance before your trip and do it while enjoying your foreign holiday, most policies are likely to be void and you won’t be able to claim should the worst happen.

Holidaymakers in this situation do have some, limited, options. According to GoCompare, they can buy a specialist post-departure travel insurance, which should provide the same level of cover as a standard travel insurance policy.

But this type of cover is only available from a small number of companies, so there will be less choice and they may be more expensive. If you do buy this policy, you may also have to wait 24, 48 or 72 hours before it begins. This is an anti-fraud measure introduced by insurers to stop people buying a policy when they’ve already encountered a problem.

  • Find out more: best travel insurance

3. Not declaring medical conditions

It can be tempting not to mention pre-existing medical conditions when purchasing a new travel insurance policy. That’s because they can push up the cost of premiums or mean you can’t make any claims that relate to the condition.

In March 2023 we surveyed 2,458 policyholders with a medical condition or a history of one, and 36% reported problems purchasing cover. Expensive premiums were the most common complaint.

But lying about your health issue could result in your travel policy being invalidated and means you have to cover the cost of any medical expenses needed on your trip yourself. In some cases, costs can quickly escalate to tens of thousands of pounds.

There are, however, specialist providers that provide affordable cover for customers who struggle to find it elsewhere. Take a look at us best travel insurance for pre-existing medical conditions guide to help get travel insurance if you’ve been ill or have a long-term condition.

4. Going beyond policy limits

A holiday of sun, sea and sand is enough for many people looking to escape a gray British summer, but for others a holiday also means taking part in some fun activities – whether it’s paragliding or snorkelling. But not all sports are covered by standard travel insurance.

There are usually limits on pursuits, so while many policies will cover a range of sports and leisure activities, including diving, cycling, kayaking or other water sports, they may not allow you to claim for winter sports such as skiing. If you want cover for that, you’ll need to buy extra cover, usually sold as an add-on.

Hiking and trekking are other activities which may not be covered if they are the sole purpose of the trip. That’s because long-distance walks to remote areas and reaching high-altitudes increases the likelihood of needing urgent medical help or assistance, such as an air ambulance. Adventure holidays therefore require you to find specialist insurance.

  • Find out more: best winter sports travel insurance.

This newsletter delivers free money-related content, along with other information about Which? Group products and services. Unsubscribe whenever you want. Your data will be processed in accordance with us Privacy policy

5. Trip length is too short

If you buy an annual policy that covers multiple trips, you might assume you’re covered for any length of trip.

Many insurers, however, put a time limit on how long they will cover you for, per trip – usually 31 days. If you want to travel for more than a month, you’ll need to take out a long-stay policy; this sometimes called extended or backpacker insurance. But be aware that this type of policy doesn’t cover multiple trips, just one long getaway.

6. Forgetting cruise holidays need special cover

Many holidaymakers booked to go on a cruise may not realize they need specialist travel insurance. These policies are designed to cover problems that could arise while you’re on this type of trip – such as missed port departures or transport to a hospital if you fall ill while at sea.

It’s often a mandatory requirement, and the cruise operator may not let you on board without it. You can buy cruise travel insurance as an add-on to standard travel insurance, or buy a specialist policy.

  • Find out more: best cruise insurance

How to find the best travel insurance policy

As always, the first step is to shop around for the best deal. Price comparison sites allow you to view multiple travel insurance quotes at a glance and also include policies for high-risk countries. The main ones for insurance are Compare the Market, Confused.com, GoCompare and MoneySuperMarket.

Once you’ve found a deal that is right for you, check how Which? reviewed the provider and policy.

Finally, check the policy wording carefully before you buy, as well as any general exclusions and conditions.


Which? Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance products (FRN 610689). Inspop.com Ltd is authorized and regulated by the Financial Conduct Authority (FCA) to provide advice and arrange non-investment motor, home, travel and pet insurance products (FRN310635) and is registered in England and Wales to Greyfriars House, Greyfriars Road, Cardiff, South Wales, CF10 3AL, company number 03857130. Confused.com is a trading name of Inspop.com Ltd. 2. LifeSearch Partners Limited (FRN 656479), for the introduction of Pure Protection Contracts, who are authorized and regulated by the FCA to provide advice and arrange Pure Protection Contracts. LifeSearch Partners Ltd is registered in England and Wales to 3000a Parkway, Whiteley, Hampshire, PO15 7FX, company number 03412386. 3.Optimise Media Limited (FRN 313408), for the introduction of HSBC Group, who is authorized and regulated by the Financial Conduct Authority to provide credit brokering activities. Optimise Media is registered in England and Wales to Exchange Street Buildings, 35-37 Exchange Street, Norwich, England, NR2 1DP and company number 04455319. We do not make, nor do we seek to make, any recommendations or personalized advice on financial products or services that are regulated by the FCA, as we’re not regulated or authorized by the FCA to advise you in this way. In some cases, however, we have included links to regulated brands or providers with whom we have a commercial relationship and, if you choose to, you can buy a product from our commercial partners. If you go ahead and buy a product using our link, we will receive a commission to help fund our not-for-profit mission and our campaigns work as a champion for the UK consumer. Please note that a link alone does not constitute an endorsement by Which?.

Travel insurance delays could prove costly during school holidays – 1Cover

Travel insurance delays could prove costly during school holidays – 1Cover


Travel insurance delays could prove costly during school holidays – 1Cover | Insurance Business Australia















The data highlights a worrying trend

Travel insurance delays could prove costly during school holidays – 1Cover

Travel

By Roxanne Libatique

As school holidays progress across Australia, industry experts are raising concerns over a widespread issue among travellers: procrastination in purchasing travel insurance.

Recent figures released by 1Cover revealed an increasing trend where a significant number of Australians are obtaining their travel insurance just before their trips commence.

Notably, 28% of travelers secure a policy only three days prior to departure, and nearly 40% acquire their insurance less than a week in advance. Remarkably, 9% wait to buy insurance on their departure day.

Consequences of last-minute travel insurance purchases

Natalie Smith, a spokesperson for 1Cover, highlighted the risks associated with last-minute insurance purchases.

“Our data reaffirms what we have known for some time: too many Aussies are buying travel insurance at the last minute,” she said.

According to Smith, this delay exposes travelers to potential financial losses, particularly if they need to cancel their trip unexpectedly due to illness or family emergency. Without prior coverage, travelers may struggle to reclaim prepaid costs from airlines or travel agencies.

Smith emphasized the advantages of securing early travel insurance.

“Purchasing a travel insurance policy immediately after booking your airfares and accommodation can offer coverage in case you need to cancel your trip due to unforeseen circumstances. Conversely, travel providers are usually unlikely to refund your prepaid costs if they are not obliged to do so,” she said.

Evaluating travel insurance: a cost-benefit perspective

Smith cautioned travelers against selecting policies based solely on price, particularly in a climate of rising travel expenses.

“As travel costs rise, Aussies scrimping on their travel insurance policies should carefully consider the value of comprehensive cover when heading overseas,” she said. “Comparing policies is a smart option when seeking savings. However, choosing a policy purely based on price can be costlier in the long run. If you experience a medical emergency or cancellation on holiday, opting for a cheap policy may not comprehensively cover your expenses. Pay close attention to your policy details as coverage may not be sufficient for your needs.”

“We cannot stress enough the importance of travel insurance. While travel insurance costs have risen, the price of a medical emergency abroad can surpass those costs by more than 10 times. Never assume it won’t happen to you,” she said.

Related Stories