7 common travel insurance mistakes to avoid when holidaying abroad

Almost a third of holidaymakers buy travel insurance on the day they jet off, according to new data from GoCompare. But leaving it to the last minute is risky.

While in theory you can purchase a policy right up until the point you leave home for your trip, and even at the airport, failing to get organized in time could mean you miss out on vital elements of cover.

It’s not the only mistake made when taking out travel insurance. Here, Which? explains why it’s unwise to buy cover at the eleventh hour and reveals six other blunders travelers make when purchasing cover.

1. Waiting to the last minute

GoCompare looked at travel insurance policies bought during 2023 and found just over one in four people purchased a policy in the week leading up to their trip. But one in three did it on the day of travel.

Individual travelers are most likely to be tardy: 35% bought it within hours of take-off, compared with 22% of couples and 24% of families.

The danger of leaving it to the last minute, however, is that you might not be covered for everything you need. Cancellation cover, for example, is unlikely to be included if you’re purchasing a policy just hours before your flight. Rhys Jones, travel insurance spokesperson for GoCompare, said last-minute travel insurance could also exclude cover for pre-existing conditions.

Buying earlier doesn’t only mean you have more cover, however. You also have the time to shop around for the best cover for the destination you’re traveling to and your circumstances.

  • Find out more: travel insurance explained

2. Buying when already abroad

If you forget to take out travel insurance before your trip and do it while enjoying your foreign holiday, most policies are likely to be void and you won’t be able to claim should the worst happen.

Holidaymakers in this situation do have some, limited, options. According to GoCompare, they can buy a specialist post-departure travel insurance, which should provide the same level of cover as a standard travel insurance policy.

But this type of cover is only available from a small number of companies, so there will be less choice and they may be more expensive. If you do buy this policy, you may also have to wait 24, 48 or 72 hours before it begins. This is an anti-fraud measure introduced by insurers to stop people buying a policy when they’ve already encountered a problem.

  • Find out more: best travel insurance

3. Not declaring medical conditions

It can be tempting not to mention pre-existing medical conditions when purchasing a new travel insurance policy. That’s because they can push up the cost of premiums or mean you can’t make any claims that relate to the condition.

In March 2023 we surveyed 2,458 policyholders with a medical condition or a history of one, and 36% reported problems purchasing cover. Expensive premiums were the most common complaint.

But lying about your health issue could result in your travel policy being invalidated and means you have to cover the cost of any medical expenses needed on your trip yourself. In some cases, costs can quickly escalate to tens of thousands of pounds.

There are, however, specialist providers that provide affordable cover for customers who struggle to find it elsewhere. Take a look at us best travel insurance for pre-existing medical conditions guide to help get travel insurance if you’ve been ill or have a long-term condition.

4. Going beyond policy limits

A holiday of sun, sea and sand is enough for many people looking to escape a gray British summer, but for others a holiday also means taking part in some fun activities – whether it’s paragliding or snorkelling. But not all sports are covered by standard travel insurance.

There are usually limits on pursuits, so while many policies will cover a range of sports and leisure activities, including diving, cycling, kayaking or other water sports, they may not allow you to claim for winter sports such as skiing. If you want cover for that, you’ll need to buy extra cover, usually sold as an add-on.

Hiking and trekking are other activities which may not be covered if they are the sole purpose of the trip. That’s because long-distance walks to remote areas and reaching high-altitudes increases the likelihood of needing urgent medical help or assistance, such as an air ambulance. Adventure holidays therefore require you to find specialist insurance.

  • Find out more: best winter sports travel insurance.

This newsletter delivers free money-related content, along with other information about Which? Group products and services. Unsubscribe whenever you want. Your data will be processed in accordance with us Privacy policy

5. Trip length is too short

If you buy an annual policy that covers multiple trips, you might assume you’re covered for any length of trip.

Many insurers, however, put a time limit on how long they will cover you for, per trip – usually 31 days. If you want to travel for more than a month, you’ll need to take out a long-stay policy; this sometimes called extended or backpacker insurance. But be aware that this type of policy doesn’t cover multiple trips, just one long getaway.

6. Forgetting cruise holidays need special cover

Many holidaymakers booked to go on a cruise may not realize they need specialist travel insurance. These policies are designed to cover problems that could arise while you’re on this type of trip – such as missed port departures or transport to a hospital if you fall ill while at sea.

It’s often a mandatory requirement, and the cruise operator may not let you on board without it. You can buy cruise travel insurance as an add-on to standard travel insurance, or buy a specialist policy.

  • Find out more: best cruise insurance

How to find the best travel insurance policy

As always, the first step is to shop around for the best deal. Price comparison sites allow you to view multiple travel insurance quotes at a glance and also include policies for high-risk countries. The main ones for insurance are Compare the Market, Confused.com, GoCompare and MoneySuperMarket.

Once you’ve found a deal that is right for you, check how Which? reviewed the provider and policy.

Finally, check the policy wording carefully before you buy, as well as any general exclusions and conditions.


Which? Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance products (FRN 610689). Inspop.com Ltd is authorized and regulated by the Financial Conduct Authority (FCA) to provide advice and arrange non-investment motor, home, travel and pet insurance products (FRN310635) and is registered in England and Wales to Greyfriars House, Greyfriars Road, Cardiff, South Wales, CF10 3AL, company number 03857130. Confused.com is a trading name of Inspop.com Ltd. 2. LifeSearch Partners Limited (FRN 656479), for the introduction of Pure Protection Contracts, who are authorized and regulated by the FCA to provide advice and arrange Pure Protection Contracts. LifeSearch Partners Ltd is registered in England and Wales to 3000a Parkway, Whiteley, Hampshire, PO15 7FX, company number 03412386. 3.Optimise Media Limited (FRN 313408), for the introduction of HSBC Group, who is authorized and regulated by the Financial Conduct Authority to provide credit brokering activities. Optimise Media is registered in England and Wales to Exchange Street Buildings, 35-37 Exchange Street, Norwich, England, NR2 1DP and company number 04455319. We do not make, nor do we seek to make, any recommendations or personalized advice on financial products or services that are regulated by the FCA, as we’re not regulated or authorized by the FCA to advise you in this way. In some cases, however, we have included links to regulated brands or providers with whom we have a commercial relationship and, if you choose to, you can buy a product from our commercial partners. If you go ahead and buy a product using our link, we will receive a commission to help fund our not-for-profit mission and our campaigns work as a champion for the UK consumer. Please note that a link alone does not constitute an endorsement by Which?.

What Does It Cover and Is It Worth It?

Terms apply to American Express benefits and offers. Visit americanexpress.com to learn more.

On April 24, 2024, the White House established new rules for airlines, mandating automatic and timely refunds for passengers whose flights had been changed, delayed or canceled.

That’s a big relief to travelers, but there are still many unexpected situations where travel insurance can be a lifesaver before or during your trip.

“Travel insurance is often an overlooked investment until the unforeseen happens,” says Beth Godlin, president of Aon Affinity Travel Practice. “It’s designed to give travelers peace of mind and financial protection against travel risks.”

A policy doesn’t have to be expensive, according to Godlin, to add a layer of protection and security.

How do I get travel insurance?

Travel Guard® Travel Insurance

What does travel insurance cover?

Travel insurance generally covers your expenses, your belongings and your well-being. When shopping for a policy, look for these benefits:

Trip cancellation

If your trip is canceled for a covered reason, a policy will often reimburse airline tickets, hotel rooms, rental cars, tours, cruises and other prepaid, non-refundable expenses. Covered situations can include illness or injury, the death of a family member or traveling companion, job loss, military deployment and even unplanned jury duty, according to Allianz’s Daniel Durazo.

Cancellations can also be covered if a natural disaster, severe weather or airline strike prevents your carrier from getting you to your destination for at least 24 hours.

CFAR plans provide a lot more flexibility and typically reimburse 50% to 75% of your expenses. But they can bump up the cost by about 40%, said Durazo. Policyholders are also still usually required to cancel no later than 48 hours before their scheduled departure. 

Trip delay 

Should you experience a hiccup in your plans, your policy can provide some relief: Food, lodging and local transportation are usually covered if a delay is due to severe weather, airline maintenance or civil unrest.

“For a traveler to be eligible, they must be delayed for the minimum amount of time listed on their policy,” said Squaremouth spokesperson Megan Moncrief. “Some policies are very lenient and provide benefits for any length delay, while others list a length requirement — usually somewhere between three to 12 hours.”

Daily payout limits range from $150 to $250 per traveler, according to Moncrief, while the total policy limit can be anywhere from $500 to $2,000. Save any receipts to submit with your reimbursement claim.

Don’t miss: The best credit cards with trip delay insurance

Trip interruption

Should you need to cut your trip short due to illness or injury, or if there’s a family emergency back home, your policy may reimburse non-refundable expenses you forfeited.

It may also cover the cost of a one-way economy airline ticket home.

Baggage loss

Airlines are required to compensate passengers for luggage lost in transit, but a travel insurance policy may have a higher benefit limit. It could also cover you if your bags, passport or other possessions are lost, damaged or stolen once you’ve gotten to your destination.,

The Platinum plan from AXA Assistance USA has a $3,000 benefit limit for lost luggage, well beyond the $1,700 that airlines are required to provide on international flights. AXA has offices in more than 50 countries, with multilingual operators available 24 hours a day to help reschedule flights, book hotels and make other arrangements.

AXA Assistance USA Travel Insurance

New airline regulations in April 2024

How much does travel insurance cost?

Is travel insurance worth it?

Chase Sapphire Reserve®

Southwest Rapid Rewards® Plus Credit Card

American Express® Gold Card

Bottom line 

Meet our experts

Why trust CNBC Select?

For rates and fees for the American Express® Gold Card, click here.

Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.