Best And Worst Package Holiday Providers
The UK’s biggest package holiday company is also the best, according to more than 8,000 travelers asked to rate their beach/resort holidays in our survey.
Jet2holidays now takes nearly six million people on holiday every year – even more than long-established holiday giant Tui. Despite this rapid expansion, and the fact that its holidays are relatively cheap (just £104pp/day on average), it achieved the top customer score, alongside pricier rival, Kuoni.
Customer service proved the difference between the top performers and those further down the rankings, with holidaymakers repeatedly promoting Jet2holidays’ personal touch, reliability and consistently high levels of service.…